Retirees, inactive members, beneficiaries and legal-order payees: You can update your address from your online retirement account. Just select “Address” from the welcome screen. If you need to update your name, fill out and send in a printed form as well as a copy of documentation showing the change.
Active members: Update your name and/or address through your employer. That new information will soon appear in your online retirement account.
Thanks to valuable feedback you gave us on a card sort test in April, we continue to make the website more usable for you. Many responses indicated that most of you would organize materials on the website differently.
We took your responses and developed a prototype for a new website structure. Next, we'll test the results and restructure the site so you can find what you’re looking for more easily.
If you’d like to help with this next step in the website redesign, please complete this exercise. It should take 10-15 minutes to complete and doesn’t require any special training or software. Thank you in advance for your feedback!
Update May 5: Thanks to all who participated in this round of testing. The test is complete.