DRS Email 15-003, New Centralized Process for DRS Member Information Requests

  • Notice No.: 15-003
  • Date: January 9, 2015
  • Applies to: All Employers
  • Subject:New Centralized Process for DRS Member Information Requests

Starting January 12, 2015, DRS will begin using a new process for requesting additional information from employers regarding retirement members. Located in the eServices area of the DRS Employers website, this new system will show as a link called “Request for Employer Information” (RFEI). The RFEI system will replace our former system of sending MRV or VOE requests via email. When a new request is created, the main contact at your organization will be notified by email that a new RFEI is available and asked to log into eServices to view it. This service will allow you to direct these emails to anyone in your organization who can respond, or have them sent to a centralized email box.

The following types of requests will be sent through the RFEI system:

  • Plan 1 cash out questions
  • Authorized leave of absence, temporary duty disability, or military leave information
  • Questions regarding earnings or hours (such as high earnings, low hours, overtime)
  • Furlough or temporary salary reduction questions
  • Questions regarding service credit eligibility

We’ve heard from our employer partners that having all of these requests in one place would be beneficial and believe that this new system will make your interactions with DRS easier. You will be able to see all current outstanding requests along with all previously completed requests.

We have initially provided access to this new system to the main contact for your organization. If other people within your organization will be responding to these requests please contact employersupport@drs.wa.gov and we can provide access to this service (similar to how some within your organization may need access to MRV or WBET within eServices).

If you have questions about using this new system, please refer to the RFEI Instructions or contact Employer Support Services at 360 664-7200 option 2, or 800-547-6657, option 6, option 2.

Communications