Retirees, inactive members, beneficiaries and legal-order payees: You can update your address from your online retirement account. Just select “Address” from the welcome screen. If you need to update your name, fill out and send in a printed form as well as a copy of documentation showing the change.
Active members: Update your name and/or address through your employer. That new information will soon appear in your online retirement account.
For individuals with no prior retirement membership, you will see a message that says:
No previous membership history found for this Social Security Number.
You will want to make sure you have typed the correct Social Security Number.