Fundamentals Map and Breakthrough Initiatives - Department of Retirement Systems

Fundamentals Map

The DRS Fundamentals Map provides a single-page view of the department’s core business processes. By identifying the subprocesses that support these essential business functions, the map illustrates the complexity of the agency’s work in a way that is easy to understand. It also helps all team members connect their work to DRS’ mission and key goals.

The map includes outcome measures and process measures to gauge how well the fundamentals are being managed in comparison to performance targets, and to identify opportunities for improvement. These targets are reviewed each quarter by the DRS Extended Leadership Team.

Breakthrough Initiatives

In the DRS approach to performance management, a “breakthrough” represents a systematic approach to removing constraints or creating capability that will lead to the achievement of key goals. There are two kinds of breakthroughs:

Performance Breakthrough — An initiative that focuses on an existing core process, one where current performance is substantially below what is required to achieve DRS’ key goals.
Capability Breakthrough — An initiative that is intended to create a new capability or core process for DRS that is essential to achieving its key goals.

DRS Breakthrough Initiatives are, in effect, the agency’s strategic plan. The outline of these initiatives for 2017-19 includes both performance and capability breakthroughs.

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Updating Your Address and/or Name

Retirees, inactive members, beneficiaries and legal-order payees: You can update your address from your online retirement account. Just select “Address” from the welcome screen. If you need to update your name, fill out and send in a printed form as well as a copy of documentation showing the change.

Active members: Update your name and/or address through your employer. That new information will soon appear in your online retirement account.

Direct Deposit

Set up and manage direct deposit of your benefit payments from your online retirement account. Just follow the “Direct Deposit” directions under “My Account” in the navigation menu.

(If you prefer to fill out and mail in a printed form, select this link.)

Beneficiary Designation

Members, you can update your beneficiary information from your online retirement account. Select “My Account” in the navigation menu and then “View/Edit” beside “Beneficiary.”

(If you prefer to fill out and mail in a printed form, select this link.)