Contact us

DRS is closed to in-person visits and onsite services until further notice. Online services and email contacts are still available, and we continue to process retirement applications and benefit payments as normal. See DRS’ response to COVID-19 for details.

Send a message

The contact links below are for general inquiry messages. If you are a DRS customer, please use the personalized Contact Us tool in your online account or the secure email contact form, or call us using the numbers listed on this page.

  Retirement Plan Information

  Retirement Planning Seminars

  DCP Information

  Legislation (questions about pension-related legislation)

  Media Relations (for reporters)

  Public Records Requests

  Rules Center Inquiries (proposed or pending WAC changes)

  Human Resources (DRS employment opportunities)



360.664.7000 or 800.547.6657

TTY users dial 711


DRS is closed to in-person visits and onsite services until further notice*

Phone/Email Response: Monday-Friday: 8 am to 5 pm Pacific Time

State Holidays: Closed

Mailing address

Department of Retirement Systems
PO Box 48380
Olympia, WA 98504-8380


6835 Capitol Boulevard SE
Tumwater WA 98501

*If you need to personally serve DRS with legal documents, please send by email or by regular mail to the attention of the Legal Services Director at the mailing address listed above. In-person service requirements are waived until further notice. Please do not attempt personal service or service by registered mail or any other manner that would require DRS to provide a signature in order to receive service.

Beneficiary Designation

Members, you can update your beneficiary information from your online retirement account. Select “My Account” in the navigation menu and then “View/Edit” beside “Beneficiary.”

(If you prefer to fill out and mail in a printed form, select this link.)