DRS will have reduced customer service availability in July due to mandatory furloughs of team members and high seasonal volumes of retirement processing.
The contact links below are for general inquiry messages. If you are a DRS customer, please use the personalized Contact Us tool in your online account or the secure email contact form, or call us using the numbers listed on this page.
Legislation (questions about pension-related legislation)
Media Relations (for reporters)
Rules Center Inquiries (proposed or pending WAC changes)
Human Resources (DRS employment opportunities)
DRS will be closed on the following dates: July 2, 3, 10, 17 and 24, 2020
DRS is closed to in-person visits and onsite services until further notice*
Phone/Email Response: Effective 6/29, Mondays only 8 am to 5 pm Pacific Time
State Holidays: Closed
360.664.7000 or 800.547.6657
TTY users dial 711
360.664.7975
Department of Retirement Systems
PO Box 48380
Olympia, WA 98504-8380
6835 Capitol Boulevard SE
Tumwater WA 98501
*If you need to personally serve DRS with legal documents, please send by email or by regular mail to the attention of the Legal Services Director at the mailing address listed above. In-person service requirements are waived until further notice. Please do not attempt personal service or service by registered mail or any other manner that would require DRS to provide a signature in order to receive service.
Copyright 2019 Washington State Department of Retirement Systems | 800.547.6657
Members, you can update your beneficiary information from your online retirement account. Select “My Account” in the navigation menu and then “View/Edit” beside “Beneficiary.”
(If you prefer to fill out and mail in a printed form, select this link.)
