This guide is a reference to help you report member information and submit correct payments.
Attend a training
Employer training
Contact
DRS is experiencing high call and email volumes, making our response times longer.
Employer support (ESS)
drs.employersupport@drs.wa.gov
360.664.7200 or 800.547.6657
TTY 711
Fax 360.753.1090
PO Box 48380
Olympia, WA 98504-8380
Accounts receivable / payments
drs.ar@drs.wa.gov
360.664.7864 or 800.547.6657
Fax 360.664.7400
PO Box 9018
Olympia, WA 98507-9018
If you need help, first try to navigate to see Chapter 12: Resources, or Chapter 13: Training. If you are calling ESS, select the option for an automatic call back and the next ESS representative will call you as soon as they are available.
Contact us about:
- Transmittals, both regular and correction reporting
- DCP reporting
- Payment reporting
- Converting to new reporting formats
- Begin and separation dates
- Edit messages
- Employer training
- Any reporting question not listed above
For forms and publications ordering, please email DRS.
If you are an employer and are unsure who to contact, ESS will route your question to the correct team member. Emails are answered within 24 hours. Phone calls are accepted between 8 am and 5 pm weekdays.
Monday – Friday: 8:30 am – 4:30 pm
State Holidays: Closed
6835 Capitol Boulevard,
Tumwater, WA 98501
Notices
September 18, 2026 | LEOFF Employers Who Employ Law Enforcement Officers
September 15, 2026 | All Employers
August 13, 2026 | LEOFF Employers
DRS Notice 26-010, Reporting of Non-LEOFF Employer Contributions (NLEC)
