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DRS' response to COVID-19

Here are the latest COVID-19 impacts to DRS availability:

  • Due to COVID-19, DRS remains closed to in-person customer visits and onsite services.
  • Online services are still available. As always, customers can apply for retirement online.
  • While most DRS team members are now working remotely, we continue to process retirement applications and benefit payments per the usual schedule.
  • DRS has suspended in-person Nearing Retirement Seminars scheduled around the state and replaced them with live online webinars covering the same topics.
  • DRS is conducting all job interviews and skills assessments online.
  • DRS continues to monitor and promote health and safety for its team members, who are regularly updated on COVID-19 developments and best practices for slowing the spread of germs.

Page updated Sept. 28, 2020

Updating Your Address and/or Name

Retirees, inactive members, beneficiaries and legal-order payees: You can update your address from your online retirement account. Just select “Address” from the welcome screen. If you need to update your name, fill out and send in a printed form as well as a copy of documentation showing the change.

Active members: Update your name and/or address through your employer. That new information will soon appear in your online retirement account.

Direct Deposit

Set up and manage direct deposit of your benefit payments from your online retirement account. Just follow the “Direct Deposit” directions under “My Account” in the navigation menu.

(If you prefer to fill out and mail in a printed form, select this link.)

Beneficiary Designation

Members, you can update your beneficiary information from your online retirement account. Select “My Account” in the navigation menu and then “View/Edit” beside “Beneficiary.”

(If you prefer to fill out and mail in a printed form, select this link.)