DRS closed to in-person visits. See more COVID-19 impacts.
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Here are the latest COVID-19 impacts to DRS availability:
Page updated Sept. 28, 2020
*Applies to certain customers only.
Copyright 2021 Washington State Department of Retirement Systems | 800.547.6657
Retirees, inactive members, beneficiaries and legal-order payees: You can update your address from your online retirement account. Just select “Address” from the welcome screen. If you need to update your name, fill out and send in a printed form as well as a copy of documentation showing the change.
Active members: Update your name and/or address through your employer. That new information will soon appear in your online retirement account.
Set up and manage direct deposit of your benefit payments from your online retirement account. Just follow the “Direct Deposit” directions under “My Account” in the navigation menu.
(If you prefer to fill out and mail in a printed form, select this link.)
Members, you can update your beneficiary information from your online retirement account. Select “My Account” in the navigation menu and then “View/Edit” beside “Beneficiary.”