That might sound like an unnecessary question but read on to see why we’re asking.
Our Retirement Specialists take calls from DRS customers who are often unaware they have retirement funds waiting for them in their accounts. There are several reasons this happens:
Plan 3 members (in PERS, SERS and TRS) don’t realize their pension has two parts – a defined benefit and a defined contribution
Members of all plans leave public service and think they either don’t qualify for a benefit, or they forget they’ve left funds in their accounts because it was many years ago
Beneficiaries have a loved one who left them their retirement funds, but they’re unaware
Imagine her surprise
Melissa is a Retirement Specialist at DRS who loves her job. She had a recent positive experience with Cynthia, a TRS Plan 3 customer. Cynthia reached out to DRS because she got a letter from Voya about an account balance she didn’t even know she had. Melissa was more than happy to deliver the good news. “I reviewed her account, explained the pension, did a ballpark estimate and logged an estimate, says Melissa. “She was very surprised to find out that her Plan 3 and pension were two separate things.”
It’s those two parts mentioned in the top bullet – a pension, called a defined benefit account and a personal investment account called a defined contribution – that sometimes confuses customers who are Plan 3 members.
Melissa says she sees this scenario occur mainly with Plan 3 customers who worked in public service back in the ‘70s, ‘80s and ‘90s – you know – the 20th Century, and started in Plan 2. They later chose to become Plan 3 members.
“This was back when Plan 3 was an entirely new program,” she says, “and the participants had a hard time understanding what they had. And some still think those contributions they’re pulling out of Plan 3 are their (entire) benefit.”
Does your loved one have a retirement account?
Renee’s husband just might. She called DRS about her own account because something jogged her memory.
“I looked at her account and saw that she could have retired five years ago,” says Retirement Specialist Cami. “I always love these phone calls! It’s kind of nice to tell people they’re sitting on a gold mine. She was super happy,” says Cami. “She also thought that her husband may have the same or a similar situation as he hasn't retired officially, so we may be getting another call from him soon (hopefully)!”
We have a search tool for that
If you separate from public service employment, you can choose to either leave your contributions in the plan until you’re eligible to retire or withdraw them. If you’re in Plan 1 or 2 and leave your contributions, you become a former member. Former Plan 1 and 2 members can check whether they have funds available using this Inactive accounts search.
What triggers a call to DRS?
Normally, if you leave your public service job (known as separating from employment), you know you’re either going to apply for your pension or withdraw your contributions; most of these customers are on top of it. But those who left their jobs along with their contributions lose track and can’t remember what to do. Cami says a lot of times, customers who are nearing retirement are trying to “get all their ducks in a row,” so they begin going back through their entire work history – in both public service and in the private sector. This usually leads them to trying to remember if they have an old 401k from their days spent working in a tire repair shop or for Boeing, and also wondering if they qualify for a retirement benefit from their time spent in public service.
Keeping track now will give you peace of mind when it’s time to retire. Cami says she’s noticing that younger people have their finances figured out. “People in their 30s and even their 20s are starting to think about retirement. We’ve all been told, ‘the sooner, the better.’”
Another call-trigger is the IRS requirement for Plan 3 and Deferred Compensation Program (DCP) customers to begin taking payment of their pretax funds by the time they are 73, unless they are still employed. This is called a Required Minimum Distribution or RMD. These inactive members receive a letter (a memory jogger) when they’re nearing age 73. This sometimes triggers a call to DRS by people who forgot they left their contributions in their account. But if you wait until you’re past the normal retirement age for your system and plan, you’ll and you’re vested, you might be in Renee’s situation. Stay on top of your retirement account so you don’t risk finding out in your 70s that you could have had a retirement income stream much sooner.
Are you vested and don’t know it?
Getting vested in your retirement plan means you can retire once you’ve met the age requirement for your plan and system.
Kayleigh, who works in the DRS Contact Center, says she heard “alarm bells” when a Plan 2 customer recently sent in some paperwork to process a withdrawal.
“I saw she was eligible for an unreduced retirement,” she says.
This is important because if you remain a Plan 1 or Plan 2 member rather than pull your contributions out, you can qualify for a lifetime benefit.
“If you’re separated and vested, you can retire back to the first date of your eligibility,” says Kayleigh. This is a retroactive benefit. Here’s why:
The customer was born in 1954, putting her in her 70’s, but she was eligible for retirement in 2020
Because she hadn’t applied for retirement when she reached age 65, she qualified for a retroactive payment in 2025, meaning she was eligible for five years’ worth of pension payments plus cost-of-living increases
Kayleigh says the customer’s account balance for a rollover was $36,500. However, her missed pension payments totaled over $31,000. She chose to start her pension, plus she added a survivor option for her husband. This benefit will last for both of their lifetimes, plus the payments will continue to get annual cost-of-living adjustments.
“She got her $31,000, which she originally wanted, plus $674 a month for her and her husband’s lifetime,” says Kayleigh.
Retirement education
“Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.” This old saying is about showing someone how to help themselves so that they can become self-sufficient. Retirement is one of the most important milestones in a person’s life and any necessary decisions are personal. With that in mind, this website has tailored content just for you. Dive into any one of these links to get started; it’s easier than you might think:
Plan guides
Calculators
Videos
Podcast – Fund Your Future with DRS
Webinars
Seminar – Nearing Retirement
There’s also a handy quick reference retirement checklist that highlights the timeline and the tasks that lead up to a great retirement. Check it out!
Retirement prep to-do list
Sign up for DRS news articles and stay in touch with what’s happening in the world of retirement. When that email shows up in your inbox, follow the link. And while you’re on the website, take in the view, log into your account and then sit back and relax, knowing you’re on top of your future retirement.
Be sure to keep your contact information and beneficiaries up to date, even if you separate from service. You can do this instantly through your online account.Review your service credit to make sure it matches your records
Do an estimate – or several, with different retirement scenarios