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Use your mobile number for account verification

Posted on January 16, 2025

Did you know? Using your mobile number is a more secure option for multifactor authentication (MFA). Close to 60% of DRS customers have not yet added a mobile number for login verification. Access your online account to see whether you’ve added your MFA phone number.

Update your MFA phone

Note: Even if the primary phone number on your account is also your mobile number, you’ll still need to enter this number in the MFA section to enable the text verification.

How can I confirm I have my mobile added for account verification?

Check that you’ve added this number by visiting your main account information screen and locating the telephone number listed as “mobile.” To enable MFA using your phone, you must enter the mobile number into the mobile phone section. This is the section that gives DRS permission to text you for account verification.

Example text message reads "Your DRS mobile phone number confirmation code is (insert number). It will expire in 3 minutes. — Add or update your mobile number from the phone information page in your online account.

Convenience: Logging into your account with mobile verification offers you on-the go convenience when you access your online account. Verify your account quickly and securely via text message.

What if I don’t have a mobile phone? We’ll soon offer the option to add a landline number as your MFA phone option.