More account security with multifactor authentication
Multifactor authentication (MFA) is a tool that provides extra security to protect access to your retirement accounts. When you log into your online account, you’re asked to authenticate your login by receiving an extra security code via email or mobile phone. That’s multifactor authentication.
Combined with your unique password, MFA adds a second level of protection, making it more difficult for anyone else to access your account. Using your mobile phone number to create your MFA gives you an extra security option if your computer or email are compromised.
To strengthen security for our customers, DRS and our recordkeeping partner, Voya Financial, will remove email authentication as an option in the coming months. Please update your account now with your mobile phone number.
Follow the directions below to add or change your phone number in your online account.
Need help logging into your account?
Adding a phone number to MFA
When you register your account
Create your online account. During Step-3, Create your login profile, you can enter your phone number for MFA authentication.
When you already have an account
Step 1: If you are already registered, you can change your phone number from the Welcome screen.
Step 2: Select Phone Number. Enter your mobile phone number and select Save.
Step 3: The system will send you a text message with a confirmation code. Enter the code and select Confirm.
Step 4: Select Continue
Step 5: The phone number you entered will now be visible on the Welcome screen
Now when you log in, you will be provided an option to send the MFA code to either your email address or your mobile phone number.
Find out more about what you can do with your online account.
Rumors. They sure can be wild at times. At DRS, it’s not unusual for us to speak with customers who have heard a rumor that, as it so often turns out, is not exactly accurate.
The 2023 Annual Comprehensive Financial Report (ACFR) reflects our on-going commitment to accurate and transparent financial reporting of the retirement systems.
Department of Retirement Systems recently learned of several email and phone schemes targeting public employees.