Voya Financial is the new DRS record keeper for DCP, Plan 3 and JRA accounts.
Voya financial recently sent out an email notice to Plan 3, JRA and DCP customers to announce the release of the latest quarterly statements available in customer accounts. If you use a state agency email for your investment account, you might see an external warning message. We recommend you use a personal email address for your retirement accounts. Update your address online.
Voya Financial is the record keeper for DCP, Plan 3 and JRA customer investment accounts. They can assist you with transactional needs and account information.
(TTY users dial 711)
Attn: Washington State DRS
PO Box 389
Hartford, CT 06141
Visit the Plan 3/DCP login page.
What does the record keeper do?
The DRS record keeper maintains the records for Plan 3, DCP and JRA customer investment accounts and assists customers with transactions related to these accounts.
These resources share information about the record keeper change from Empower Retirement to Voya Financial. Most of these communications were mailed to affected DCP, Plan 3 or JRA customers on or around the posted date.
Your Empower Retirement investment account will remain accessible to you as view-only until March 31, 2021. The balance on this account will remain at zero. Through this historical account, you can access previous statements, tax forms and transaction history. We recommend you print or save any files you need from this account, because this history is not available through Voya Financial. To contact Empower Retirement for information about any statements or payments they issued to you, call 800-551-4218.
Downloading your historical account activity:
You can download your account activity to Quicken or Microsoft Money.